Website terms and conditions

Welcome to the www.culamoya.art website 

These Terms and Conditions govern your use of our website at www.culamoya.art and the purchase of artwork from the online shop. By accessing or using this site, you agree to be bound by these terms.

1. About us
   This website and online shop is operated by Cula Moya Fine Art Studio, offering original artwork and prints for sale. For any queries, please contact us at moya.deacon.radley@gmail.com.
    
2. Products and descriptions
   We strive to ensure that all artwork product descriptions, prices and images are accurate. Please note that colours may appear differently depending on your screen settings. Each piece is handmade or printed with care, and slight colour variations may occur.
    
3. Pricing and payment
   All prices are listed in New Zealand Dollar, and include applicable taxes, unless otherwise stated. Payment is accepted via credit or debit card and PayPal. Orders are only confirmed once payment has been successfully received.
   
   
4. New Zealand shipping and delivery
   We ship to all New Zealand regions. Shipping costs for New Zealand are calculated at checkout for orders. Please allow three days for processing before dispatch.
   
   All items are carefully packaged to ensure safe delivery, and tracking information will be provided once your order is dispatched. 
   
   
5. International shipping and delivery
   For international orders, shipping rates may vary significantly based on size, weight and destination. After you place your order, we will calculate the actual postage cost and contact you with the final shipping amount. Your order will be shipped once this cost is confirmed, and payment is received.
   
   For customers outside New Zealand, please note that delivery times may vary depending on destination and customs processing. You are responsible for any import duties, taxes or customs feeds that may be applied by your local authorities. We cannot predict or control these charges, and they are not included in your order total.
   
   All items are carefully packaged to ensure safe delivery, and tracking information will be provided once your order is dispatched.
   
   
6. Returns and refunds
   Due to the nature of original artwork, all sales are generally final. However, if your artwork arrives damaged, please contact within 10 days of receipt with photos and a description of the issue. We will do our best to resolve the matter through a replacement or refund.
   
   Prints may be eligible for return within 5 days, provided they are unused and in original conditions. Return shipping costs are the responsibility of the buyer, unless the print is faulty.
   
   
7. Intellectual property
   All artwork, images and text on this site of the intellectual property of Moya Deacon Radley, and may not be reproduced, resold, or used commercially without prior written permission.
   
   
8. Newsletter and mailing list
   By subscribing to our mailing list, you agree to receive occasional emails about new artwork, shop updates, exhibitions, or other relevant news. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We respect your privacy and will never sell or share your contact information with third parties.
   
   
9. Privacy policy
   We only collect the personal information necessary to process orders and communicate with you. Your data is handled securely and will not be shared with third parties except as required to fulfil your order (for example, shipping providers, payment processors). For more details, please refer to our Privacy Policy.
   
   
10. Limit of liability
    We are not liable for any indirect or consequential loss, damage, or delay incurred by using our website or purchasing our artwork or art products, to the fullest extent permitted by law.
    
    
11. Governing law
    These terms are governed by the laws of New Zealand, and any disputes will be resolved under its jurisdiction.