Privacy policy

Effective date: 10 June 2025
Last date: 10 June 2025

Cula Moya Fine Art Studio ("we", "our", or "us) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your information under the New Zealand Privacy Act 2020 and the EU General Data Protection Regulation (GDPR).

1. What information we collect
   We collect personal information that you voluntarily provide when you:
   - place an order (name, address, email, phone number, order details)
   - sign up to our newsletter (email address and optionally your name)
   - contact us directly (via email).
   
   We may also collect limited technical data (IP address, browser type, referring pages) via cookies or analytics tools for website performance purposes.
   
   
2. How we use your information
   We use your information to:
   - process and ship orders
   - communicate with you about your order or inquiry
   - send you newsletters and updates (if you have opted in)
   - comply with legal obligations.
   
   We only use your information for the purpose it was collected, or as required by law.
   
   
3. Newsletter and marketing
   We will only send you promotional emails if you have explicitly subscribed to our mailing list. You can unsubscribe at any time by clicking the link in any email or by contacting us.
   
   We do not sell or rent your personal data to any third party.
   
   
4. International orders
   For international orders, we will confirm the shipping cost with you via email before dispatch. Your information will be processed in New Zealand and may be shared with trusted third-party services (for example, payment providers, couriers) to fulfill your order.
   
   If you are located in the EU/EEA, your data may be transferred to New Zealand. New Zealand has been granted adequacy status by the European Commission, meaning your data is protected to EU standards.
   
   
5. Data storage and security
   We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Your data is stored security using trusted third-party platforms that comply with applicable data protection regulations.
   
   
6. Your rights
   Under both the New Zealand Privacy Act and the GDPR, you have the right to:
   - access the personal data we hold about you
   - request correction of your data
   - request deletion of your data (where legally permissible)
   - withdraw consent for marketing communications
   - lodge a complaint with the New Zealand Privacy Commissioner or a relevant supervisory authority in your country.
   
   To exercise any of these rights, please contact us at moya.deacon.radley@gmail.com.
   
   
7. Cookies and analytics
   We may use cookies and analytics tools to understand how visitors use our website. You can disable cookies via your browser settings. All data collected this way is anonymised and used only to improve our site.
   
   
8. Third-party services
   We use third-party services (for example, payment processors, email marketing platforms and courier services) to operate our art business. These services only receive the data necessary to perform their function and are required to protect it.
   
   
9. Changes to this policy
   We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
   
   
10. Contact us
    If you have questions or concerns about this policy or your data, contact us at:
    Cula Moya Fine Art Studio
    Email: moya.deacon.radley@gmail.com
    Website: www.culamoya.art
    New Zealand